Integrating external data with Microsoft 365 Copilot involves using Microsoft Graph connectors and plugins. These tools allow for the pre-indexing of read-only information from various data sources, which can be used to retrieve relevant information for prompts within Copilot. Additionally, plugins can access real-time data from external APIs and perform actions such as editing tickets or sending emails.
For a detailed understanding, you can refer to the following resources:
- A video titled "How Microsoft Copilot for Microsoft 365 works with external data" by Microsoft Mechanics on YouTube provides an overview of the integration process.
- The Microsoft Mechanics blog post "How Microsoft 365 Copilot can work with your external data" offers a comprehensive guide on using connectors and plugins to enhance the Copilot experience.
Sources:
How Microsoft Copilot for Microsoft 365 works with external data (youtube.com)
How Microsoft 365 Copilot can work with your external data
Copilot for Microsoft 365 | Customize Copilot solutions
Copilot connectors and actions overview (preview) - Microsoft Copilot Studio | Microsoft Learn